Gift Cards
For balance or customer service go to macys.com/gcbal or any Macy's store, or call 1-800-511-2752. Macy's cards are redeemable only for merchandise and in-store services at Macy's and macys.com (US only); they may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy's cards may be purchased as a gift or given in place of issuing a credit to a credit card or a proof of purchase return from another payment method. Returns may be applied to Macy's card. Card receipts will show any remaining balance. Protect the card: the bearer is responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on Macy's records.
This card is issued by Macy's Gift Card, LLC and is required for all inquiries.
Macy's Gift cards sold on or after 2/3/08 do not expire!
No fees are imposed.
E-Gift Cards
Your macys.com E-Gift Card number may be used to purchase any merchandise on-line at macys.com (US), and in-store by following the instructions in the E-Gift Card email. You may not add value back onto the E-Gift Card, nor redeem it for cash or apply it as payment or credit to your credit card account. When you make a purchase with your macys.com E-Gift Card number, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your "open to buy". You may check any remaining value via the online Balance Inquiry function, or in-store by scanning the barcode at a price checker terminal, or by calling 1-800-511-2752.
Please safeguard your macys.com E-Gift Card number. The bearer is responsible for its loss or theft. If your E-Gift Card is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown on our records. Your macys.com E-Gift Card number is required for all inquiries.
Your macys.com E-Gift Card never expires.
